The Patient Pipeline Build
Thirty days. The five leaks plugged, the automation running, the front desk trained, and a page of numbers that shows what changed. Fixed scope, fixed price, yours to keep.
The care is excellent. The schedule doesn't show it.
You have a practice people genuinely like. Patients say so in the chair. And still there are gaps in the week, a front desk stretched thin, reviews that stopped at 40 two years ago, and a drawer full of patients who came once and never came back.
The Build exists for exactly this. I do it once, properly, and hand you a practice that fills itself more than it used to.
What you walk away with
- Your Google listing, rebuilt. Categories, services, photos, hours, and the questions patients ask, all corrected and filled in. This is where most new patients find you, and most listings are half empty.
- Missed-call text-back. Any call the front desk can't reach gets a text within a minute, with a link to book. The patient stays yours instead of dialing the next name on the list.
- Online booking with reminders. A new patient can book or request an appointment at 10pm from their phone. Every appointment gets an automatic confirmation and reminder, which is the cheapest no-show fix there is.
- The review engine. Every patient is asked for a review at the right moment, automatically, and every review gets a reply in your voice. Your rating starts moving again.
- The reactivation campaign. The patients you haven't seen in eighteen months get a short, human sequence by text and email, written for your practice and scheduled to run.
- The website conversion pass. The pages a new patient actually lands on, rewritten so the phone number, booking link, insurance answer, and what to expect are all above the fold.
- The numbers. Call tracking and booking sources on one page, so you can say how many new patients came in and where each one came from.
- The hand-off. A working session with your front desk, plus a short written playbook, so the system survives after I leave.
The four weeks
Audit
I call your practice as a new patient, at lunch and after hours. I read your listing, your site, and your reviews the way a nervous patient on a phone would. I count the dormant list. You get a written teardown of where the leaks are, and we agree on what to fix first.
Foundations
Google listing rebuilt, website conversion pass done, call tracking live. Nothing patient-facing changes yet. This is the week we get the ground right.
Automations
Missed-call text-back, online booking, confirmations and reminders, and the review asks all switched on and tested with real appointments on the schedule.
Reactivation & hand-off
The reactivation campaign goes out. The front desk gets its training session and playbook. You get the first page of numbers and a read-out of everything that changed.
Asked and answered
Do I have to change my practice management software?
What about HIPAA?
Why is the price public?
Does this work for a single-provider practice?
How much of my time does it take?
Thirty days from now, the phone gets answered
The first call is short and free, and you'll leave with something useful even if we never work together.
Book a Discovery Call